Qatar 777 Seatguru
I previously posted this review against the 777-300 ER seat plan as there was no Q-suite seat plan for 777-300 ER last year. I flew Business Class on 2 December 2018 from Sydney to Doha and deliberately booked on the 777-300 ER, not my normal choice of aircraft, as I prefer the A380 for long haul, but I was desperate to try the Qsuite, which is yet to be fitted to the A380. Many of Qatars fleet of 777-300ER and 777-200LR have been fitted, but check seat maps and ask if you want to try it, which flights it is available on, because it is definitely worth it; better than many First Class products.
Qatar Airways was awarded the World’s Best Business Class 2018 accolade by Skytrax. The 2-2-2 seating configuration in our Business Class cabin includes extra-wide seats that recline 180 degrees, into fully lie-flat beds. Save I recently booked a flight on Qatar and discovered that on one leg they have introduced a new 777-300 with the dreaded 3-4-3 economy configuration. The seat maps on SeatGuru for my flight (QR904, 4-July-2016) still show the old 3-3-3 / 33 inch config.
Essentially Qsuite has a 1 - 2 - 1 configuration with 48 suites in Business Class. Suites alternate between forward and rear facing. Rows 1-6 are ahead of the front exit and rows 7 to 11 are behind the second entrance/exit door, so if you are in 1-6 you board separately and dont get disturbed, in 1-11 you still board first but then have all economy boarding through the door ahead of you and coming past. Until take off your sliding door to the suite is locked in the open position. I was in 11B which is a window, left hand side, forward facing and last row before economy class curtain divider. First the pod or suite itself. Simply outstanding, it really is like your own small room with ample bench space, large fold out table with several adjustments. One thing they got right now is the seat pitch, old business you always sat too high and slightly reclined which felt awkward and lifted your feet off the ground, this is flat and straight backed now. One thing I really liked now, is the seat doesn't have a leg extender anymore that raises you feet off the ground, instead the seat slides forward or backward to bring your legs closer to the feet rest. The leg extender always left your legs at an odd angle and still hanging down so no good for DVT on long flights. One thing I wont say I disliked but was a bit annoying, the main storage bin to the left under a cushion is well tucked away but a bit fiddly trying to get the lid open and closed. Then if you have stuff on top of the cushion and want to get into the bin, you have to move it all and the lid gets caught on the seat belt unless you lift it out of the way. But aside from that very comfortable and like a little oasis, especially with the sliding door that fully seals you in.
The experience in other Qatar aircraft eg 777-300 has been good, and the people and service remain very good, but on a long haul flight the seat is key, service secondary. On the Qatar 787 every A,C,D,F,G and K seat has the entertainment control box protruding well back from the seat in front, about a third of the width in front of your seat. The only complaint that I have is they have located the power outlets near the floor instead of in a console at the shoulder level like some airlines. Seat 5 F is a standard Business Class Bulkhead seat. All K seats may have limited legroom and storage space underneath the seat due to the presence of an entertainment equipment box under the seat in front. The proximity to the lavatory.
The seat position itself in 11B, great view of the engine and wing leading edge and despite being near the economy divider curtain, it was ok, didn't notice anything. If you are one of these people though who really prefers no disturbance of curtain being drawn and closed or a family maybe behind you in economy with a young child, then get a seat further forward. The Qsuite though is outstanding and so much better than the old business pods which were still a great product, but now you sit lower and are enclosed and feel very private as you dont see everyone else now, the old seats you sat up very high and could see everyone. I only marked entertainment down slightly as the World Map on this flight was a version with less control than normal.
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Service as always impeccable on Qatar and staff exceptional in Business, but that has always been my experience in economy as well with them. I forgot the stewards name serving my section of about 6 people, but he was from Serbia had been with them 2 years, so if you read this, big thanks to you, your manner and service was above and beyond.